Refund Policy for Products Purchased from Skin Solutions MedSpa
We at Skin Solutions MedSpa strive to ensure your satisfaction with our products. We understand that circumstances may arise where a return is necessary. Please read the following refund policy guidelines for product returns:
- Eligibility for Return:
– Only unopened products are eligible for return.
– The return request must be made within 30 days from the date of purchase.
– The product must be in its original condition and packaging.
- Refund Process:
– To initiate a return, please contact our team within the stipulated 30-day period.
– Provide proof of purchase or a receipt for verification purposes.
– Once the return is approved, you will receive instructions on how to return the item.
– Upon receipt and inspection of the returned product, if it meets the eligibility criteria, a store credit will
be issued.
- Store Credit:
– Refunds will be provided in the form of store credit.
– The store credit can be used for future purchases at Skin Solutions MedSpa.
- Exceptions:
– Opened or used products are not eligible for return or refund.
– Special circumstances may be considered on a case-by-case basis at the discretion of Skin Solutions MedSpa.
- Shipping Costs:
– Shipping costs for returning the product will be the responsibility of the customer unless otherwise specified due to an error on our part.
- Contact Information:
– For all inquiries regarding returns, please contact our team at skinsolutionsmedapallc@gmail.com or via phone at 610-370-7000
Please note that this policy is subject to change at the discretion of Skin Solutions MedSpa and does not affect your statutory rights. We appreciate your understanding and cooperation regarding our refund policy.
Thank you for choosing Skin Solutions MedSpa. Your satisfaction is our priority.